Appoint a person responsible for planning a heatwave response.
Hold team meetings to discuss the practice response to a heatwave, develop a written policy, review the practice triage policy and conduct yearly heatwave meetings prior to summer to refresh practice staff.
Develop and implement a communication policy to keep staff updated if a heatwave is forecast.
Keep in contact with the local Divisions of GP for communication from the Chief Heath Officer.
Ensure the practice is heatwave-friendly for patients and staff with a cool waiting room, water available, blinds closed to block the sun and staff breaks for drinks.
Have phone numbers of key resources within easy access – emergency departments, local HACC services, RDNS and website of Department of Health heatwave resources.
Have up-to-date heatwave take home resources for patients and their carers.
Have a plan in case power goes out, for example what to do with vaccine fridges.
Consider adding a question on the over 75 health assessment that asks a patient to consider their personal care during a heatwave.
Think about heatwave planning for all vulnerable groups when writing GP Management Plans.
Remember the practice is a community service which may have additional responsibilities during a heatwave.
Plan for staff shortages, for example, if there is a Code Red Day or the GP is also the VMO.
After the heatwave, have an evaluation meeting with staff to discuss how they dealt with it, what went well, what needs improvement and provide feedback to the Division of GP.