emergency medicine is for the most part, an art form, a careful balancing of a multitude of concurrent risks, benefits, uncertainty and probabilities which the general population struggle to comprehend
as physicians we need to understand risk, how we perceive risk, how others may perceive risk, and our own experiential and aptitude biases
to help us navigate this, in addition to having a though clinical training and the benefit of experience, we also need to understand:
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Bayesian theorem of probability of disease, etc
patient cultures, health literacy, their individual circumstances and what is important to them