a confident staff member unaware of a competence deficit is dangerous
assuming all staff have basic competencies is unrealistic and dangerous
critical for this to occur as part of onboarding of staff at orientation to detect skill deficits early and address them, and to educate standard process in the institution to minimise variability of practice which tends to cause confusion amongst the team and adverse outcomes as well as inefficiency
it is said that for optimal safety, one needs a herd competency of 85-95% - that is, one needs to ensure around 90% of the team are sufficiently competent